7 Ways to Stand Out From Your Competition
As an elective surgery provider, you are faced with the challenge of differentiating your practice from the dozens of seemingly similar practices in your area.
September 15, 2014
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Do Your Habits Make You Stand Out in a Good Way…or Bad?
Customs…behaviors…traditions…routines……habits! No matter what you call them, your practice has habits. The question is: are your habits creating positive vibes for your practice…or negative ones?…
September 8, 2014
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What Habits Do You Have in Your Practice?
Every elective surgery practice has habits: acquired behavior patterns regularly followed until they have become almost involuntary. Whether you realize it or not, your practice…
September 2, 2014
Don’t Let Your Calls Go Viral
Positive customer service phone calls don’t typically go viral, but the bad ones do (most recently, Comcast). Callers to your practice have the technical knowledge…
August 25, 2014
What Messages Are You Sending Through the Phone Line?
Telephone interactions in your elective surgery practice are vitally important to your reputation and your bottom line. Every time your staff answers or makes a…
August 18, 2014
Add Phone Power to Your Practice’s Super Strengths
Even with the ease and convenience of the internet, the phone is still one of the most powerful components of an elective surgery practice. But…
August 11, 2014
Improve Phone Skills, Increase Consults & Surgeries
Every phone call coming into – and going out of – your practice is a sales opportunity. However, not every person you speak to on…
August 4, 2014
Use Your People Skills, Not Marketing Dollars, to Convert More Consultations
You don’t have to have the largest marketing budget of all your competitors to be the most successful elective surgery practice in your area. If…
July 28, 2014
Tips to Improve How Your Practice Operates
Converting a prospect into a loyal elective surgery patient is all about winning over that person. You cannot leave the consultation process to chance; every…
July 21, 2014
Tips to Add More Power to Your Consultations
When you provide your patients with a truly positive experience during consultations, you have a greater chance at encouraging them to take the next step…
July 14, 2014