Don’t Let Your Calls Go Viral
Positive customer service phone calls don’t typically go viral, but the bad ones do (most recently, Comcast). Callers to your practice have the technical knowledge…
August 25, 2014
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What Messages Are You Sending Through the Phone Line?
Telephone interactions in your elective surgery practice are vitally important to your reputation and your bottom line. Every time your staff answers or makes a…
August 18, 2014
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Add Phone Power to Your Practice’s Super Strengths
Even with the ease and convenience of the internet, the phone is still one of the most powerful components of an elective surgery practice. But…
August 11, 2014
Improve Phone Skills, Increase Consults & Surgeries
Every phone call coming into – and going out of – your practice is a sales opportunity. However, not every person you speak to on…
August 4, 2014
Use Your People Skills, Not Marketing Dollars, to Convert More Consultations
You don’t have to have the largest marketing budget of all your competitors to be the most successful elective surgery practice in your area. If…
July 28, 2014
Tips to Improve How Your Practice Operates
Converting a prospect into a loyal elective surgery patient is all about winning over that person. You cannot leave the consultation process to chance; every…
July 21, 2014
Tips to Add More Power to Your Consultations
When you provide your patients with a truly positive experience during consultations, you have a greater chance at encouraging them to take the next step…
July 14, 2014
Free Webinar: Turn More Consults into Paying Patients
You use advertising and marketing tactics to get people to know your elective surgery practice. And maybe you are successful in getting people in the…
July 7, 2014
To DIY or Not DIY…That is the Question
Our last DIY marketing webinar is just around the corner. Don’t miss your chance to learn why Do-It-Yourself marketing for your elective surgery practice may…
June 23, 2014
Warning: DIY Marketing May be Hurting Your Practice!
To stay afloat (or better yet, to soar) in the highly competitive elective surgery market, you have to be forward-thinking in your marketing strategies. If…
June 16, 2014