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Training

Gain the Skills to Boost Your Conversion Rates

Patients often need reassurance when making a decision to have an elective medical procedure. It is not uncommon for obstacles such as cost and fear to prevent them from moving forward. Therefore, it is your staff’s responsibility to help these individuals overcome their obstacles in a manner that is non-aggressive and helpful. At Fast Track Marketing, we have provided sales training for medical practices since we opened our doors in 2004. 

What You’ll Learn

The foundation of each session is based on learning effective sales skills and techniques. Our experienced sales trainers have honed the skills used by elective surgery coordinators with high consult conversion rates. Your staff will learn:

  • Inbound and outbound telephone sales
  • How to handle live consultations
  • How to break through hidden objections
  • Real-life situations

6-Week Phone Training Course 

This course is broken up into six 1-hour sessions. Each session is dedicated to a specific objective, hot button or issue that we know your prospects face. We will train your staff on methods to overcome different objections and role play with your staff to ensure they feel comfortable with the process.

1-2 Day On-site Sales Training Course 

This is a 1-2 day intense training session involving the entire office. We start by observing the patient flow and consultation techniques your practice currently uses in order to understand your overall patient experience. We identify the areas that can be improved and then propose/implement changes. We break the day(s) into sessions of learning, role playing, shadowing and Q&A.

Let Fast Track Marketing help your practice convert more leads. Contact us today to see how stress-free it can be for you! Call Brandi at (303) 731-2634 or schedule a meeting online.