Marketing, Sales & Advertising Solutions for the Elective Surgical Industry
Most elective surgical practices have never had to deal with the sometimes frustrating world of consumer marketing, and many are simply not well-equipped to do so.
Some practices turn to traditional marketing agencies for a professional approach to the problem.
Most marketing and advertising companies think only in terms of “brand building”: if you say your name loudly and often enough the consumer will choose you when it’s time to buy. But the contemplation of elective surgery engages a whole different set of human emotions than choosing a soft drink.
Fears, uncertainties, and concerns about safety, comfort and outcome predominate in the prospective patient’s mind. Brand building never addresses these issues, and misses the point entirely – and expensively.
The road to building a large and successful elective surgical practice is not laid overnight. It means breaking out of unsuccessful main stream marketing patterns and creating a cost effective marketing system, built on firm foundations, that results in profitable, stable growth.
- This marketing system MUST address real consumer concerns in its materials and messaging. This builds respect for the integrity of the doctor and his expertise.
- The system MUST differentiate the practice from others in the same marketplace – otherwise patients default to “price” as their only means of doctor selection.
- Elective surgery patients like to learn as much as they can about the procedure and the surgeon, for sometimes up to 5 years. The marketing system MUST engage this research mode and increase its momentum by generating leads with “calls to action” that resonate with the consumers’ needs.
- The system MUST include an effective follow-up procedure to build a relationship with the newly interested prospect, before that patient considers walking through any practice’s door.
- The system MUST also include an effective in-house sales function - compassionate and persuasive enough to help patients gain the confidence to move forward – and move them forward.
- The system MUST also simultaneously develop “outside sales functions” such as corporate account programs and professional referral networks. Word of mouth and professional recommendations are still the most trusted form of marketing there is.
These are the essentials of any marketing program for the elective surgical sector.
These are what we specialize in at Fast Track Marketing: reducing marketing expenses while increasing profits. In fact, we don’t make any money until your profits are better than before we took you on board.
We look forward to helping you increase your elective surgery revenues while minimizing your marketing expenses.
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